Signal
Better customer service, 24/7
Signal is your AI phone agent. It answers calls at any time of day, books jobs, and records everything inside Squadly. Customers get help straight away. You get fewer admin tasks and lower payroll costs. Signal works on top of Frame, so every call connects to your jobs, staff, and customer records. And with Nexus, those calls trigger automated workflows like scheduling and reminders.
Why signal matters
Service businesses live and die by the phone. Missed calls mean missed work. Hiring and training staff to cover every shift is costly and hard to manage. Signal changes that.
Always on: never closed, never on break.
Consistent: every customer treated the same way.
Integrated: every call feeds into the same system that runs your jobs and teams.
Key benefits
Always available
Signal never sleeps. It answers calls during the day, at night, or on weekends. Customers never hit voicemail.
Lower admin burden
Routine calls no longer tie up staff. No need for reception cover or costly afterhours services. Signal handles them without extra wages.
Consistent service
Every call is logged. Notes, bookings, and updates are stored against the right customer record in Frame. Nothing is lost.
No training required
New reception staff take weeks to learn how your business works. Signal is ready from day one. It uses the data already stored in Frame to sound like part of your team.
Connected to action
Signal does not just take messages. It books jobs, issues quotes, and updates customers because it works with Frame and Nexus in real time.
How it works
A customer calls your business number.
Signal answers instantly, greets the caller, and asks what they need.
Signal captures details, books jobs, or passes information into Frame.
Nexus can then schedule the job, notify the team, and send a confirmation to the customer.
Hear Signal for yourself.
Signal is built to sound natural, helpful, and consistent. Listen to real customer interactions handled by the AI.
Customer booking a job
Customer calls after hours to book a service. Signal takes details and confirms the appointment.
Requesting a quote
Customer asks about pricing. Signal gathers information and creates a quote in Frame.
Checking availability
Customer asks when a technician can come. Signal checks schedules and offers a time slot.
Example scenarios
The value for your business
Signal gives you two hard-to-get outcomes at once
No training required
New reception staff take weeks to learn how your business works. Signal is ready from day one. It uses the data already stored in Frame to sound like part of your team.
Connected to action
Signal does not just take messages. It books jobs, issues quotes, and updates customers because it works with Frame and Nexus in real time.
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